Turn Post-Purchase Chaos into Revenue - and Keep Customers Happy While You Do It.

TIDE lets you edit orders, fulfil upsells, and handle cancellations with grace – all fully synced to Unleashed.

THE POST-PURCHASE CHALLENGE

"What happens when your customer changes their mind after they've paid?"

You’ve been there: a customer wants to add an item, cancel one line, or switch colours after checkout.

Your team scrambles, warehouse is confused, and customer support gets flooded. And worst of all, you miss the upsell, refund more than you should, or break your fulfilment workflow.

Lost Upsell Opportunities

Customers want to add items after checkout, but your system makes it nearly impossible without creating double work.

Cancellation Chaos

Order cancellations create headaches when stock isn't properly returned and your reports get skewed.

Warehouse Confusion

Post-purchase edits create miscommunication between teams, causing fulfilment errors and customer complaints.

Support Team Overload

Your customer service team spends hours manually coordinating order changes across disjointed systems.

THE TIDE SOLUTION

Turn Post-Purchase Changes Into Opportunities

TIDE gives you flexible, powerful post-purchase controls, fully integrated with Unleashed and your sales channels. No more messy workarounds. Just smoother post-purchase flows and happier customers.

Seamless Order Edits

Handle post-purchase modifications without creating duplicate orders or confusing your warehouse team.

Automated Upsells

Capture and fulfil additional items at exactly the right time in your workflow, increasing average order value.

Team Synchronization

Keep operations, warehouse, and finance teams aligned with real-time updates and consistent information.

Intelligent Cancellations

Process cancellations with proper stock returns and accurate financial reporting across all systems.

FREE RESOURCE

Free Guide: "The Post-Purchase Profit Playbook"

Download our short guide with proven workflows to maximize your post-purchase operations.

The playbook includes:

Download the Free Post-Purchase Profit Checklist

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Read More

How to Edit Orders in Unleashed After Checkout

Customers change their minds—and mistakes happen. Discover how to edit orders in Unleashed after checkout without the stress. This guide shows you how to make quick changes, keep customers happy, and streamline your process with powerful tools like TIDE.

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Understanding Upselling in Unleashed

Unlock the power of upselling workflows with Unleashed. Learn how to integrate automated product suggestions, personalized promotions, and seamless order process enhancements to boost sales and improve customer satisfaction.

Read More »

Stop treating post-purchase changes like exceptions.

Book a free TIDE walkthrough and see how easy it is to turn edits, upsells, and cancellations into operational wins.

No commitment required. 30-minute discovery call with a TIDE-Unleashed integration specialist.

Get started today with TIDE

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