TIDE lets you edit orders, fulfil upsells, and handle cancellations with grace – all fully synced to Unleashed.
You’ve been there: a customer wants to add an item, cancel one line, or switch colours after checkout.
Your team scrambles, warehouse is confused, and customer support gets flooded. And worst of all, you miss the upsell, refund more than you should, or break your fulfilment workflow.
Customers want to add items after checkout, but your system makes it nearly impossible without creating double work.
Order cancellations create headaches when stock isn't properly returned and your reports get skewed.
Post-purchase edits create miscommunication between teams, causing fulfilment errors and customer complaints.
Your customer service team spends hours manually coordinating order changes across disjointed systems.
TIDE gives you flexible, powerful post-purchase controls, fully integrated with Unleashed and your sales channels. No more messy workarounds. Just smoother post-purchase flows and happier customers.
Handle post-purchase modifications without creating duplicate orders or confusing your warehouse team.
Capture and fulfil additional items at exactly the right time in your workflow, increasing average order value.
Keep operations, warehouse, and finance teams aligned with real-time updates and consistent information.
Process cancellations with proper stock returns and accurate financial reporting across all systems.
Download our short guide with proven workflows to maximize your post-purchase operations.
Post-sale changes are inevitable, but managing them doesn’t have to be a hassle. With Unleashed and TIDE, you can effortlessly handle order modifications, returns, and customer updates while maintaining smooth operations and satisfied customers.
Unlock the power of upselling workflows with Unleashed. Learn how to integrate automated product suggestions, personalized promotions, and seamless order process enhancements to boost sales and improve customer satisfaction.
Order cancellations don’t have to be chaos. With Unleashed, you can track, analyse, and respond to cancellations efficiently—turning disruption into clarity and better business decisions.
Book a free TIDE walkthrough and see how easy it is to turn edits, upsells, and cancellations into operational wins.
No commitment required. 30-minute discovery call with a TIDE-Unleashed integration specialist.