Customising Workflows in Unleashed and Linnworks for Your Business Needs

Introduction: Tailoring Your E-commerce Operations

Running an e-commerce business shouldn’t feel like herding cats. The short answer? Sync Linnworks with Unleashed and bring structure to the chaos. With a powerful Unleashed Software Subscription and help from smart tools like TIDE, you can automate processes, eliminate repetitive tasks, and keep customers coming back.

✨ Want to unlock seamless integrations and cut out manual headaches? Book a demo with TIDE and discover how easy it can be.

Why Off-the-Shelf Solutions Aren’t Always Enough

Every e-commerce business has its quirks – niche products, unique fulfilment workflows, or that one channel with rules from another planet. Generic systems can only take you so far. You need flexibility, not friction.

The Power of Customisation in Unleashed and Linnworks

Unleashed and Linnworks are built to be customisable. Whether you’re managing manufacturing workflows or automating order routing, these tools give you the control to run your business your way. And with TIDE in the mix, integrating with other platforms becomes simpler, faster, and less risky. You get a real-time bridge between systems like Shopify, TikTok Shop, and your core inventory tools.

Identifying Customisation Opportunities

Analysing Your Current Operational Bottlenecks

To improve your workflows, you need to know where they’re breaking down. Here’s how to find the weak spots:

Manual Steps in Order Processing

Are staff manually copying orders between platforms? That eats time and causes errors.

Unique Fulfilment Requirements

Do you ship bundles, gift packs, or subscription boxes? These need bespoke workflows.

Specific Reporting Needs

Need custom reports on expiry dates or margin breakdowns? Standard dashboards won’t cut it.

Understanding the Capabilities of Each Platform

Unleashed’s Custom Fields, Assemblies, Production Workflows

Unleashed offers serious depth for manufacturers and wholesalers: think custom fields, bills of materials, and multi-stage production tracking.

Linnworks’ Rules Engine, Automation Scripts, Custom Views

Linnworks thrives on automation. You can set powerful rules for order handling, custom scripts for edge cases, and views tailored to each team member.

Customising Workflows in Unleashed

Utilising Custom Fields for Unique Product Data

Need to track lot numbers, expiry dates, or serial numbers? Custom fields in Unleashed let you store exactly what matters to your business.

Tracking Lot Numbers, Expiry Dates, or Serial Numbers (if applicable)

Ideal for food, health, or electronics businesses that require traceability.

Building Custom Production Workflows (for Manufactured Goods)

If you build your own products, Unleashed lets you control the full assembly process.

Bill of Materials (BOM) Management

Create detailed BOMs to track each component, cost, and use.

Production Orders and Assemblies

Plan, execute, and record production with clarity and control.

Setting Up Custom Alerts and Notifications

Stay ahead of issues with proactive alerts.

Low Stock Alerts, Order Status Changes

Receive instant notifications when stock runs low or orders hit critical stages.

Tailoring User Roles and Permissions

Keep your data safe and your team focused. Restrict access based on roles and responsibilities.

Customising Workflows in Linnworks

Leveraging the Rules Engine for Order Processing

Automate like a boss. The rules engine turns routine decisions into automatic actions.

Auto-Assigning Shipping Methods

Choose carriers based on weight, location, or item type.

Routing Orders to Specific Warehouses/Locations

Got multiple fulfilment centres? Automate where orders go.

Applying Channel-Specific Discounts

Keep promotions tidy across platforms without manual fiddling.

Developing Custom Automation Scripts

For scenarios beyond standard logic, scripts give you the edge.

Beyond Standard Rules for Complex Scenarios

Need to split orders, prioritise high-value clients, or tag VIPs? Scripts make it happen.

Creating Custom Views and Dashboards

Make your interface work for you.

Tailoring Your Order Management Interface

Set up views by role – sales, warehouse, customer service – so each team sees only what they need.

Advanced Data Mapping for Specific Channel Needs

Map your data correctly for every sales channel to avoid mismatches or sync errors.

Sync Linnworks with Unleashed: Integrating Customised Workflows

Ensuring Compatibility Between Unleashed and Linnworks Customisations

When both systems are customised, integration is key. TIDE acts as the glue – syncing data cleanly and reliably between platforms.

Testing Custom Workflows Thoroughly

Before you go live, run simulations. Check every rule, script, and sync.

Documenting All Customisations for Future Reference

Create a simple record of what’s customised, why, and how. It’ll help with training, scaling, and troubleshooting.

Benefits of Tailored Workflows

Increased Operational Efficiency and Speed

No more bottlenecks. Just smooth, streamlined operations.

Reduced Errors and Improved Accuracy

Fewer manual steps means fewer mistakes.

Enhanced Scalability for Unique Business Models

Your workflows grow with you – not against you.

Greater Flexibility to Adapt to Market Changes

Change channels, products, or processes with confidence.

Conclusion

Unleashing the Full Potential of Your Integration

Using Unleashed and Linnworks out-of-the-box is good. Sync Linnworks with Unleashed and customise and integrate them with TIDE? That’s how you future-proof your business.

Building a Bespoke E-commerce Solution

When your systems talk to each other and fit your workflow perfectly, you spend less time firefighting and more time scaling. Whether you’re fulfilling from a single warehouse or managing dozens of SKUs across marketplaces, a tailored solution gives you the edge.

Explore TIDE today – and turn integration into your secret weapon.

Customising Unleashed and Linnworks Workflows with TIDE