TIDE lets you edit orders, fulfil upsells, and handle cancellations with grace – all fully synced to Unleashed.
You’ve been there: a customer wants to add an item, cancel one line, or switch colours after checkout.
Your team scrambles, warehouse is confused, and customer support gets flooded. And worst of all, you miss the upsell, refund more than you should, or break your fulfilment workflow.
Customers want to add items after checkout, but your system makes it nearly impossible without creating double work.
Order cancellations create headaches when stock isn't properly returned and your reports get skewed.
Post-purchase edits create miscommunication between teams, causing fulfilment errors and customer complaints.
Your customer service team spends hours manually coordinating order changes across disjointed systems.
TIDE gives you flexible, powerful post-purchase controls, fully integrated with Unleashed and your sales channels. No more messy workarounds. Just smoother post-purchase flows and happier customers.
Handle post-purchase modifications without creating duplicate orders or confusing your warehouse team.
Capture and fulfil additional items at exactly the right time in your workflow, increasing average order value.
Keep operations, warehouse, and finance teams aligned with real-time updates and consistent information.
Process cancellations with proper stock returns and accurate financial reporting across all systems.
Download our short guide with proven workflows to maximize your post-purchase operations.
Order cancellations don’t have to be chaos. With Unleashed, you can track, analyse, and respond to cancellations efficiently—turning disruption into clarity and better business decisions.
Boost your revenue effortlessly by offering post-sale add-ons and upgrades with Unleashed. Learn how to create targeted offers, personalize the customer experience, and implement successful strategies to drive higher average order values and improve retention.
Unleashed post-purchase workflows streamline order management, from shipping updates to returns and status changes. With automation, businesses can improve efficiency, reduce manual errors, and enhance the customer experience. Learn how to integrate and optimize these workflows to boost your operations.
Book a free TIDE walkthrough and see how easy it is to turn edits, upsells, and cancellations into operational wins.
No commitment required. 30-minute discovery call with a TIDE-Unleashed integration specialist.