Unleashing Retail Potential: Lightspeed and Unleashed Integration with TIDE

Introduction: Optimising the Retail Experience

Retailers today face a common struggle: systems that don’t talk to each other. Stock data sits in one place, sales in another, and reporting tools lag behind. The result? Wasted time, lost sales, and poor customer experiences. But there is a smarter way to run your operations. By integrating Unleashed with Lightspeed POS, and further enhancing the setup with TIDE, you can unlock real-time visibility and control across your entire retail ecosystem.

Want to simplify your stock management, connect your sales channels, and streamline your workflows? Book a free demo with TIDE and see how it all comes together.

The Challenges of Disconnected Retail Systems

When your systems are fragmented, it creates chaos. Stock gets oversold, online orders clash with in-store inventory, and your staff waste hours cross-checking data. Disconnected tools mean decisions are made on guesswork, not facts.

How Unleashed, Lightspeed, and TIDE Create a Unified Solution

Unleashed and Lightspeed already form a powerful integration for stock control and POS. But the real magic happens when you introduce TIDE — a flexible connector that links systems like Unleashed with other platforms you rely on.

TIDE acts as the glue between your inventory, sales, fulfilment, and finance systems. It automates syncs, eliminates manual data transfers, and ensures every part of your business runs in harmony.

Core Enhancements for Inventory Management

Real-Time Stock Accuracy Across All Channels

Preventing Overselling In-Store and Online

With Unleashed and TIDE feeding real-time data into Lightspeed, stock levels are always accurate. Whether a sale happens online, on mobile, or in person, your system updates instantly.

Consolidated View of Stock Levels

TIDE pulls together data from different channels and warehouses, giving you one clean dashboard. You always know what’s available, where it is, and how fast it’s moving.

Centralised Product Data Management

Managing All Product Information in Unleashed

Unleashed acts as your product control centre. You manage SKUs, pricing, and descriptions in one place — and TIDE makes sure everything stays synced.

Seamlessly Pushing Updates to Lightspeed POS

With TIDE in the mix, any product update in Unleashed flows smoothly into Lightspeed. No delays, no duplicated work — just clean, consistent data across every sales touchpoint.

Efficient Purchasing and Replenishment

Data-Driven Reordering Based on Combined Sales Data

By combining Lightspeed’s sales data with Unleashed’s inventory intelligence — and syncing it all via TIDE — you can reorder stock automatically based on demand. No more guessing, just smart replenishment.

Reducing Holding Costs and Stockouts

Accurate forecasting means fewer stockouts and less cash tied up in unsold inventory. You buy what you need, when you need it — and move products faster.

Streamlining Sales and Customer Service

Faster and More Accurate In-Store Sales

Lightspeed Accessing Real-Time Stock from Unleashed

Sales staff can see what’s in stock across all locations — in real-time — thanks to the live connection powered by TIDE.

Reducing Manual Price Checks

With pricing managed centrally in Unleashed and auto-synced via TIDE, there’s no need for guesswork. Prices are accurate at every till and terminal.

Seamless Returns and Exchanges

Easily Processing Returns and Updating Inventory in Unleashed

Returns processed through Lightspeed update Unleashed automatically. TIDE ensures the data flows back instantly, keeping your inventory accurate and hassle-free.

Improved Customer Experience

Ability to Check Stock Across Locations

Whether online or in-store, customers get real-time availability. Your staff can locate stock at another branch or offer alternatives immediately.

Informed Sales Staff

When your team has up-to-date stock and product information at their fingertips, they deliver a better, faster shopping experience.

Operational Efficiencies and Cost Savings

Reduced Manual Data Entry and Human Error

Automating Stock Updates and Sales Order Creation

Manual data transfers are slow and risky. TIDE automates these tasks, reducing errors and freeing your team to focus on what matters.

Optimised Staff Time

Freeing Up Staff from Tedious Inventory Tasks

With routine processes automated, your team can spend more time helping customers and less time juggling spreadsheets.

Better Financial Reporting

Consolidated Sales Data for Accounting and Analysis

TIDE brings together data from Unleashed, Lightspeed, and even your accounting tools. This makes reporting easier, faster, and far more accurate.

Strategic Benefits for Retailers

Supporting Multi-Location Retail Growth

Expanding to new locations? The Unleashed + Lightspeed + TIDE combo scales with you. Inventory, pricing, and workflows are all connected — no extra admin required.

Enhancing Omnichannel Capabilities (Click & Collect, Ship from Store)

From click & collect to in-store pickup and local delivery, TIDE helps coordinate your fulfilment strategy across channels.

Improved Decision Making Based on Unified Data

With everything centralised and up-to-date, you can spot trends, identify high performers, and make smarter stock and marketing decisions.

Conclusion

A Synergistic Approach to Modern Retail

Bringing together Unleashed and Lightspeed already transforms how retailers operate. But adding TIDE takes it a step further, ensuring seamless data flow across platforms.

Unlocking Greater Efficiency and Profitability

The result? Less admin. Fewer mistakes. Happier staff. And a more agile, profitable retail operation.

Ready to simplify your systems and boost performance? Book your free demo with TIDE today.

Read more about TIDE’s Unleashed & Lightspeed integration here

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