Introduction to Unleashed-BigCommerce Integration
Tired of playing inventory hide-and-seek? An Unleashed BigCommerce integration is a game-changer for modern retailers. This setup helps eliminate manual work, reduces errors, and keeps your sales and stock data always in sync. But here’s the real power move: pair this with TIDE—a flexible middleware that helps manage even the trickiest integrations across platforms, turning disconnected systems into one smooth operation.
Quick CTA: Want to stop bouncing between platforms and start focusing on selling? Explore TIDE or book a demo to see how it plugs the gaps between BigCommerce, Unleashed, and beyond.
Why Integrate Unleashed and BigCommerce?
Benefits for E-commerce Inventory Management
When your product sells on BigCommerce, Unleashed instantly updates inventory levels. That means fewer headaches about overselling, no more frantic warehouse checks, and happier customers.
Streamlined Order Fulfillment
Orders flow straight from BigCommerce into Unleashed for processing—picking, packing, and shipping all kick off with zero delay. It’s fast, automated, and cuts out human error.
Enhanced Operational Control for Online Stores
You get complete visibility across product, order, and inventory data. Plus, when you layer in TIDE, you gain flexible control over how data is routed, mapped, and monitored. It’s like giving your operations team a superhero cape.
Understanding the Roles: Unleashed (Inventory Master) vs. BigCommerce (E-commerce Platform)
Think of Unleashed as your warehouse brain—it handles stock levels, warehouse locations, purchase orders, and reporting. BigCommerce is the digital shop window your customers browse. Connect them, and they act in sync. Add TIDE, and suddenly you have the freedom to customise and automate data flows without coding.
Pre-Integration Checklist: Preparing Your Accounts
Essential Unleashed Configurations
Product Data Consistency (SKUs, Barcodes, Weights)
Start with tidy data. Make sure SKUs, barcodes, and weights in Unleashed match what you plan to sell. This stops sync errors later.
Warehouse and Location Setup for Online Sales
Set up clear, dedicated warehouse zones in Unleashed for online sales. It helps route orders quickly and prevents confusion.
User Permissions for API Access
Ensure the Unleashed account you’re using has API permissions enabled. Without this, your connection won’t work.
Essential BigCommerce Configurations
Existing Product Catalog Review and Clean-up
Check for duplicates, typos, or incomplete product data in BigCommerce. Fixing these before syncing will save hours later.
Store Settings and Shipping Zone Setup
Make sure your tax rules, currency, and shipping zones are correctly set up—these will carry through during sync.
BigCommerce API Key Generation
Generate a new API token in BigCommerce and save it securely. You’ll need read/write permissions for orders, inventory, and products.
Data Audit and Cleanup
Removing Duplicate Products or SKUs
Duplicates confuse the system. Remove or merge them now before syncing Unleashed and BigCommerce.
Standardizing Product Information Across Systems
Keep titles, categories, and pricing formats consistent. Tools like TIDE can help you map mismatched fields or enforce rules.
Step-by-Step Integration Process
Accessing Unleashed Integration Settings
Locating the BigCommerce Integration Module (often via the Unleashed App Marketplace or API Connector)
Go to Unleashed, then explore its integrations or App Marketplace. Find the BigCommerce connector and click to get started.
Connecting BigCommerce to Unleashed
Entering BigCommerce API Credentials into Unleashed
Paste the API token, client ID, and store hash you generated from BigCommerce into the Unleashed form.
Authorizing the Connection and Permissions
Grant access when prompted. This lets the systems talk to each other securely.
Configuring Initial Sync Settings
Data Sync Direction (Unleashed to BigCommerce for product/stock, BigCommerce to Unleashed for orders)
Decide how data flows. Usually, Unleashed sends product and stock data, and BigCommerce sends orders back in.
Product Sync Rules (Creation, Updates, Deletions, Variants)
Choose whether to allow auto-creation of products or restrict to updates only. Enable variants if you sell multiple sizes/colours.
Inventory Sync Frequency (Real-time vs. Scheduled updates)
Real-time is best for busy stores, but you can set it to hourly or daily if needed. TIDE can also handle scheduling logic if required.
Order Sync Rules (Status updates, fulfillment details)
Map BigCommerce order statuses (like Paid or Refunded) to their Unleashed equivalents. It keeps your workflows smooth.
Unleashed BigCommerce Integration: Mapping Key Fields and Attributes
Product Identifiers (SKU, UPC, MPN)
Make sure these match perfectly across both platforms. TIDE can help enforce these mappings.
Order Statuses (e.g., Paid, Shipped, Refunded)
Align statuses so systems speak the same language. This ensures your reporting and fulfilment actions are correct.
Warehouse/Location Mapping
Map each BigCommerce location to the correct Unleashed warehouse. This helps with accurate stock allocation.
Initial Data Sync and Verification
Monitoring the First Sync Progress
Use the integration dashboard to track sync status. Watch for warnings or errors and fix them early.
Troubleshooting Common First-Time Sync Issues (e.g., failed product creation, stock discrepancies)
Common hiccups include mismatched SKUs or insufficient permissions. TIDE’ smart logs can make error detection easier.
Post-Integration Management and Best Practices
Ongoing Sync Monitoring and Error Logs
Utilizing Unleashed and BigCommerce Dashboards for Health Checks
Check dashboards regularly to ensure everything is ticking along. If you’re using TIDE, you’ll have extra logging and visualisation tools.
Managing Product Updates and New Listings
Best Practices for Product Creation (Always in Unleashed first)
Add new products in Unleashed first. It’s the master source of truth. Then push to BigCommerce. TIDE can automate this flow.
Unleashed BigCommerce Integration: Order Fulfillment Workflow Automation
BigCommerce Orders Flowing to Unleashed for Processing
Once a customer hits “Buy Now,” the order routes straight into Unleashed. Set up automated rules with TIDE to handle order statuses and exceptions.
Troubleshooting and Support
Common Integration Error Messages and Resolutions
From “Permission Denied” to “SKU Not Found,” errors can pop up. TIDE’ intuitive dashboard flags these clearly, making it easier to fix.
Contacting Unleashed or BigCommerce Support
Still stuck? Reach out to support with logs and screenshots. You’ll get better help faster with more context.
Conclusion
Summary of a Successful E-commerce Integration Foundation
By integrating Unleashed and BigCommerce—and layering in TIDE—you build a flexible, robust system that scales with you. It reduces manual tasks, syncs data in real time, and boosts operational control.
Next Steps for Optimization and Growth
From automation workflows to deeper analytics, TIDE gives you room to grow. Set your systems up right from the start, and you’ll be ready to scale without the growing pains.
Read more about TIDE’s Unleashed & BigCommerce integration here