About
TIDE is a combination of the platform and it’s people, who care for the software and our customers. As eCommerce automation experts, we are the optimum combination of robust technology, experience, and youthful energy and enthusiasm.
On this page you will find information about our subscription packages, meet the team, and TIDE partners.
Pricing
TIDE has two subscription packages available: Core and Advanced.
TIDE pricing is comprised of a monthly subscription and fees for deployment. All prices exclude VAT.
All customers should review our privacy policy and terms and conditions.
| TIDE Core | TIDE Advanced | |
|---|---|---|
| Price | £90 per month | £150 per month |
| Number of Platform Connections (1 Source and 1 Destination) | 2 | Unlimited |
| Up to 4 Additional Source Connections (from the same platform) | + £30 a month | |
| Usage Allowance (Orders processed per month) | 1,000 orders | 2,000 orders |
| Stock Sync | ||
| Order Processing | ||
| Order Status Updates | ||
| Simple Product Creation and Price Updates | ||
| Customer Creation and Update | ||
| Interactive Dashboard | ||
| Multi-currency Functionality | Up to 3 currencies | 3+ currencies |
| Shopify Flow Interface | ||
| Multi-Channel Connections (Supports more than two separate platforms) | ||
| Multi-Warehouse and Stock Locations | ||
| Purchase Order Process | ||
| Two-Way Product Management | ||
| Additional Orders | £30 / 1000 Orders | £50 / 2000 Orders |
| Deployment Fee | From £250 | From £500 |
Meet the Team
McKenzie Stanton
Head of Operations
A keen eye for detail and obsession to organise information helps McKenzie to keep everything in check behind the scenes. With 10 years experience of working within education and welfare to work, helping people succeed is at the heart of everything she does. She is dedicated to looking after our customers.
Thomas Hills
Developer
The main developer behind TIDE’s user interface, Thomas is responsible for ensuring that TIDE’s ever-evolving functionality is usable and clearly presented.
Harry Perkin
Customer Success Manager
While originally a Biomedical Science student, Harry brings with him robust retail, inventory management, and customer service experience. Also a keen programmer, Harry combines his skills and experience to consult clients on how to take full advantage of eCommerce automation.
Nic Snape
Director
Founder and driver of TIDE’s strategy. Nic has 35 years of business success by growing companies through organic sales, acquisition and AIM listing.
Steven Brookes
CTO
Founder and father of TIDE. Steve has developed and delivered enterprise systems for 25 years. This experience culminates in TIDE, Steve’s magnum opus.
Paul Ayling
Developer
Paul is the TIDE application specialist, writing all the clever code that enables TIDE to perform its magic. Paul has been with TIDE since its inception.
Our Partners
TIDE is made better by collaborating with others.
Outserve
eCommerce reporting and accounting experts, Outserve are partnered with us to offer TIDE as part of their integration solutions for their eCommerce clients.
Sparrow Digital Consulting
Sparrow Digital are our implementation partners, handling Australia, New Zealand and South East Asia.