Process your WooCommerce orders in real time with TIDE by syncing sales and refunds with your integrated inventory manager or accounting solution. 

Set up scripts to automate order management tasks, eliminating manual work.

All Order Types Supported

Orders from integrated WooCommerce apps are also supported. This includes:

• Subscription Orders
• Postpurchase Edits/Upselling
• Marketplace orders, such as Amazon, eBay or TikTok Shop

Without real-time inventory synchronisation, inaccurate stock levels across your selling platforms can put you at risk of overselling stock or customers being unable to purchase items you have available.

With TIDE, stock only needs updating one time. Changes to available quantity in your designated inventory management solution (IMS) will automatically be kept in sync across all connected platforms.

No matter where your customers shop with you, they’ll always see the most accurate stock levels.

Adding and updating products just became much more straightforward. Products need only be created once; TIDE will keep them in sync across all platforms.

TIDE supports simple products, assembled products, and variant products, and can even sync variants to platforms with no variant support!

Product details such as price, description, tags, and measurements, can also be synced to integrated platforms. TIDE offers granularity in what fields are synced, allowing you to tailor the integration to your business needs.

Keep your customers and staff up-to-date with an accurate order status across all connected platforms.

After packaging and dispatching a product, the order status need only be updated once and this will sync automatically with your connected systems – alerting the customer to the status of their order and giving them any tracking details they need*.

This transparency ensures the customer knows where their parcel is, and it reduces queries to your customer service team from customers wanting order updates.

*WooCommerce requires an extension to support tracking information.

TIDE can read the due date of any open purchase orders in your inventory management system and use it to populate metafields on your eCommerce products.

These dates can be displayed to customers*, keeping them up to date on when their favourite products will be next available.

*Some development required by the merchant in order to display this information to customers.

Synchronise customer accounts between platforms, ideal for B2B sellers with customer approval.