Powerful eCommerce automation.
TIDE's advanced integration for 
Adobe Commerce, powered by Magento, is a robust eCommerce platform renowned for its flexibility and scalability. With its extensive customization options and thriving developer community, Magento empowers merchants to create unique and engaging online shopfronts tailored to their specific needs.
Make the most of Adobe Commerce with TIDE’s seamless integration, which includes powerful automation features to increase the quality of your order management and reporting.
Benefits of Integrating Magento with TIDE
01
Your eCommerce
Hub
All Magento order types are supported, including ePOS, subscriptions, B2B, as well as orders from marketplace connectors such as Mirakl.
02
Multi-location
Support
Update stock and fulfilments over multiple Magento inventories. TIDE offers granularity and flexibility, allowing for efficient configurations with integrated IMS platforms, both simple and complex.
03
Complex Product
Management
Let Magento be your product master and make full use of variants with SEO-friendly metafields before sending them to other platforms. Simple and configurable (variant) products are supported.
04
Refunds & Returns
Support
Retrieve credit memos from Magento and generate credit notes in your order management system. Return goods to stock automatically, or hold for appraisal.
05
Order Status &
Tracking Updates
Update Magento with tracking numbers, carrier information, and order status from your inventory management system to keep your customers informed.
06
Automated Stockout
Behaviour
When a product goes out of stock, TIDE can automatically remove it from sale to prevent backorders. Automate different stockout behaviour for different products.
TIDE - Magento
Supported processes
Tap on any process to view more information
Process your Magento orders in real time with TIDE by syncing sales and refunds with your integrated inventory manager or accounting solution.
Set up scripts to automate order management tasks, eliminating manual work.
All Order Types Supported
Orders from integrated Magento extensions are also supported. This includes:
- POS
- Subscription Orders
- Postpurchase Edits/Upselling
- Marketplace orders, such as Amazon, eBay or TikTok Shop
Without real-time inventory synchronisation, inaccurate stock levels across your selling platforms can put you at risk of overselling stock or customers being unable to purchase items you have available.
With TIDE, stock only needs updating once! Changes to available quantity in your designated inventory management solution (IMS) will automatically be kept in sync across all connected platforms.
TIDE provides you with multilocation inventory support. Different Magento stock locations can be updated by different warehouses, or combinations of warehouses, from your IMS.
No matter where your customers shop with you, they’ll always see the most accurate stock levels.
Adding and updating products just became much more straightforward! Products need only be created once; TIDE will keep them in sync across all platforms.
TIDE supports simple products, assembled products, and variant products, and can even sync variants to platforms with no variant support!
Product details such as price, description, tags, and measurements, can also be synced to integrated platforms. TIDE offers granularity in what fields are synced, allowing you to tailor the integration to your business needs.
Magento can act as your Product Master, the source of truth for products and product prices, or receive product updates from another connected platform.
Keep your customers and staff up-to-date with an accurate order status across all connected platforms.
After packaging and dispatching a product, the order status need only be updated once and this will sync automatically with your connected systems – alerting the customer to the status of their order and giving them any tracking details they need.
This transparency ensures the customer knows where their parcel is, and it reduces queries to your customer service team from customers wanting order updates.
Satisfied Customers
Find what our customers are saying about the benefits that TIDE brings to their business.