Expand your sales with marketplaces.
Use TIDE's integration with 
eBay, a global eCommerce powerhouse, provides sellers with a vast marketplace to reach millions of potential customers worldwide.
Integrating TIDE with an eBay store opens up a world of opportunities for businesses to streamline their operations with TIDE’s powerful automation tools to maximize their selling potential.
Benefits of Integrating eBay with TIDE
01
Direct or Indirect
Connection
Multiple ways to connect! Integrate your eBay stores directly to TIDE with our own integration, or via an existing eCommerce connection like Shopify or WooCommerce.
02
Returns & Cancellation
Support
TIDE will retrieve refunds and returns from eBay and generate credits in your order management system. Goods can be returned to stock automatically, or held for appraisal.
03
Integrate All
Markets
Integrate with all of eBay’s geographical markets and configure each of them independently. This offers merchants tailored region-based order management, stock control, tax, and reporting.
04
Multiple API
Support
TIDE can interface with eBay via different APIs in order to support stock and price updates for both auction and marketplace listing types.
05
Order Status &
Tracking Updates
Update eBay with tracking information and order status from your inventory management system to keep your customers informed.
06
Price
Updates
Synchronise prices between your product master and eBay. Select a unique price tier or match your other sales channel prices.
07
Configurable Stock Cap
Define a maximum stock level that will be synchronised with eBay to avoid hitting your listing value limit, and increase sales with FOMO!
TIDE - eBay
Supported processes
Tap on any process to view more information
Process your eBay orders quickly with TIDE by syncing sales and refunds with your integrated inventory manager or accounting solution.
Set up scripts to automate order management tasks, eliminating manual work.
Without real-time inventory synchronisation, inaccurate stock levels across your selling platforms can put you at risk of overselling stock or customers being unable to purchase items you have available.
With TIDE, stock only needs updating one time. Changes to available quantity in your designated inventory management solution (IMS) will automatically be kept in sync across all connected platforms.
No matter where your customers shop with you, they’ll always see the most accurate stock levels.
Sync prices from your product master to eBay, allowing you to update prices centrally, and only once.
Keep your customers and staff up-to-date with an accurate order status across all connected platforms.
After packaging and dispatching a product, the order status need only be updated once and this will sync automatically with your connected systems – alerting the customer to the status of their order and giving them any tracking details they need.
This transparency ensures the customer knows where their parcel is, and it reduces queries to your customer service team from customers wanting order updates.
Satisfied Customers
Find what our customers are saying about the benefits that TIDE brings to their business.