Powerful eCommerce automation.
TIDE's advanced integration for 
BigCommerce is a leading open SaaS and composable eCommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online.
Seamlessly integrate your BigCommerce stores into your eCommerce tech stack with TIDE. TIDE’s powerful tools enable automated workflows that elevate your order management and reporting.
Benefits of Integrating BigCommerce with TIDE
01
Your eCommerce
Hub
All BigCommerce order types are supported, including ePOS, subscription, B2B, as well as orders from integrated marketplaces, such as Amazon, eBay, or Walmart.
02
Refunds & Returns
Support
TIDE will credit memos from BigCommerce and generate credit notes in your inventory management, accounting, or ERP system.
Goods can be automatically returned to stock, or held for appraisal.
03
Order Status &
Tracking Updates
Synchronise order status and shipment tracking information between platforms. Fulfill orders from BigCommerce directly or receive updates from other connected platforms.
04
Synchronise
Customers
Keep customer accounts synchronised between BigCommerce and ERP or accounting solutions. Ideal for B2B sellers with account approval.
Customer GST, VAT, and EORI numbers supported.
05
Sync When
Ready!
Control when orders are synchronised with your integrated systems, by configuring TIDE to only pull orders in the correct status.
06
Powerful
Automation Tools
With TIDE’s powerful configuration options, merchants can automate away complex and costly order management tasks, saving time and resources.
TIDE - BigCommerce
Via TIDE, BigCommerce can integrate with the following platforms:
Supported processes
Tap on any process to view more information
Process your Shopify orders in real time with TIDE by syncing sales and refunds with your integrated inventory manager or accounting solution.
Set up scripts to automate order management tasks, eliminating manual work.
All Order Types Supported
Beyond standard BigCommerce orders, TIDE also supports other order types, including:
- Subscription Orders
- Postpurchase Edits/Upselling
- Marketplace orders, such as Amazon, eBay or TikTok Shop
Without real-time inventory synchronisation, inaccurate stock levels across your selling platforms can put you at risk of overselling stock or customers being unable to purchase items you have available.
With TIDE, stock only needs updating one time. Changes to available quantity in your designated inventory management solution (IMS) will automatically be kept in sync across all connected platforms.
No matter where your customers shop with you, they’ll always see the most accurate stock levels.
Adding and updating products just became much more straightforward. Products need only be created once; TIDE will keep them in sync across all platforms.
TIDE supports simple products, assembled products, and variant products, and can even sync variants to platforms with no variant support!
Product details such as price, description, tags, and measurements, can also be synced to integrated platforms. TIDE offers granularity in what fields are synced, allowing you to tailor the integration to your business needs.
Keep your customers and staff up-to-date with an accurate order status across all connected platforms.
After packaging and dispatching a product, the order status need only be updated once and this will sync automatically with your connected systems – alerting the customer to the status of their order and giving them any tracking details they need.
This transparency ensures the customer knows where their parcel is, and it reduces queries to your customer service team from customers wanting order updates.
Synchronise customer accounts between platforms, ideal for B2B merchants with a customer approval process.
Satisfied Customers
Find what our customers are saying about the benefits that TIDE brings to their business.