Expand your sales with marketplaces.
Use TIDE's integration with
Amazon offers businesses a massive marketplace to expand their sales globally. By integrating with Amazon’s platform, businesses can streamline operations and tap into its extensive customer base.
Third-party integrations further enhance efficiency and optimisation, allowing businesses to customise their eCommerce strategy and maximise performance. With Amazon’s ecosystem, businesses can unlock new opportunities for growth and success in the competitive online marketplace.
Benefits of Integrating Amazon with TIDE
01
Direct or Indirect
Connection
Integrate your Amazon stores directly to TIDE, or by way of an existing eCommerce connection like Shopify or WooCommerce.
02
All Fulfilment
Channels Supported
Using fulfilled-by-Amazon? TIDE can identify different Amazon fulfilment types, and automate order management behaviour accordingly.
03
IOSS
Support
The Import One Stop Shop (IOSS) scheme is supported by TIDE’s direct Amazon integration. Automatically detect IOSS and report taxes in your destination system accordingly.
04
Returns &
Cancellation Support
Retrieve returns and cancellations from Amazon and generate credit notes in your inventory, accounting, or ERP system. Goods can be returned to stock automatically, or held for appraisal.
05
Order Status &
Tracking Updates
Update Amazon with tracking information and order status from your inventory management system or ERP; perfect for orders fulfilled by the merchant or by an integrated third-party logistics solution.
06
Integrate
All Markets
Integrate with all geographical markets and configure them independently. This offers a tailored experience for order management, stock control, tax, and reporting for each region.
TIDE - Amazon
Supported processes
Tap on any process to view more information
Process your Amazon orders quickly with TIDE by syncing sales and refunds with your integrated inventory manager or accounting solution.
Set up scripts to automate order management tasks, eliminating manual work.
All fulfilment types supported.
Without real-time inventory synchronisation, inaccurate stock levels across your selling platforms can put you at risk of overselling stock or customers being unable to purchase items you have available.
With TIDE, stock only needs updating one time. Changes to available quantity in your designated inventory management solution (IMS) will automatically be kept in sync across all connected platforms.
No matter where your customers shop with you, they’ll always see the most accurate stock levels.
Keep your customers and staff up-to-date with an accurate order status across all connected platforms.
After packaging and dispatching a product, the order status need only be updated once and this will sync automatically with your connected systems – alerting the customer to the status of their order and giving them any tracking details they need.
This transparency ensures the customer knows where their parcel is, and it reduces queries to your customer service team from customers wanting order updates.
Satisfied Customers
Find what our customers are saying about the benefits that TIDE brings to their business.