TIDE now supports Unleashed, connecting their Inventory Management solution to a wide range of business systems. TIDE integrates business critical data and enables efficient business process automation.
TIDE integrates data from all of these systems and supports the automation of key business processes in Unleashed:
- Stock levels are maintained in Unleashed and updated across all connected systems.
- Skus, suppliers, descriptions, prices, costs, taxes can be maintained in Unleashed and synchronised across all systems
- New products can be created on sales channels and existing products maintained whenever they change
- Although Unleashed does not natively support variants, TIDE provides additional functionality for integrating Unleashed with eCommerce platforms and EPoS that include variants.
Sales order creation in Unleashed:
- Sales or orders received across all sales channels can be transferred to Unleashed, as they happen
- Customer details, products and quantities purchased, any discounts, taxes paid are extracted by TIDE and integrated into Unleashed.
- TIDE ensures that order status is maintained across all sales channels enabling timely and effective customer communication.
- TIDE can integrate complex shipment characteristics stored in Unleashed like weight and dimensions
The benefits of using TIDE to integrate all your business systems with Unleashed include:
- Stock levels are synchronised across all channels as soon as a new order or stock is received, a new product manufactured or a sale made, enhancing customer satisfaction and minimising the time required to handle complaints. This is key for operating in an omni-channel business environment.
- Valuable business owner time is saved by only creating and updating product information once, including handling complex product variants. This ensures consistency across all sales channels
- Reporting is centralised, with real-time sales and stock information available to Unleashed for accurate reporting and re-ordering
- Customer information is up-to-date and complete, enabling the highest levels of Customer Service to be provided and maintained
TIDEs existing connectivity means that Unleashed Customers can connect to an even wider range of systems, including:
- ePOS: Vend, Lightspeed, Smart Volution Register, eposnow
- eCommerce: WooCommerce, Shopify, EKM
- Accounting/ERP: Xero, Quickbooks, Sage Business Cloud and Netsuite
- Marketplaces; Amazon and eBay
- Customer Management: Salesforce, AgileCRM and ZohoCRM
TIDE is a flexible and reliable solution for ensuring your Unleashed based business is under your control.