How it Works

TIDEConnects is a cloud based subscription service that runs on Amazon Web Services, ensuring TIDEConnects is scalable, reliable and secure.

TIDEConnects has the following advanced features:

  • Standardised libraries connecting to a wide range of systems making integration of new systems straightforward
  • Transformation of application data into a common format, supporting reliable business process automation
  • Scalable and robust queuing system, underpinning TIDEConnect’s high-performance and multi-tenancy
  • Logging of all transactions and processes, safely storing all data to support issue tracking and resolution
View Supported Connections

Processes

How it Works

Using a common unique identifier such as a SKU, TIDEConnects synchronises product details like price, description, supplier and images. TIDEConnects fully supports product variants and recognises which products should be listed

The Benefits

By centralising product management, data need only be created and updated once. TIDEConnects saves time, creating consistent product listings, improving customer experience

How it Works

Every time stock levels change in the inventory management system, levels are synchronised across all connected systems. TIDEConnects supports multiple inventories in multiple locations.

The Benefits

Stock levels are consistent across your business. No more over-selling or delays to delivery. Multi-inventory and location support ensures order fulfilment is always form the optimum location.

How it Works

Every time a sale is made in any connected system, a transaction is recorded in the master system.  TIDEConnects updates Customer records, adjusts stock levels and ensures sales reports are kept up to date

The Benefits

TIDEConnects ensures consistent and comprehensive records of sales across all channels, with real-time integration with accounting for enhanced cost management

Seamless Integration and Automation

TIDEConnects is a cloud service that securely connects to the API’s of your business applications.  The first step is to authenticate access for TIDEConnects to each application. The required TIDEConnects processes are then configured, and data mapping settings are applied.

These settings determine how TIDEConnects handles specific data management activities, for instance:

  • do products have images and descriptions?
  • should products be created in draft or active state on eCommerce platforms?
  • are price books being used?
  • what payment types should be recognised and mapped to the POS?
  • what locations should stock be allocated against?
  • what taxes should be applied and calculated?

Once set-up, TIDEConnects just runs invisibly in the background managing all the data that your various systems generate and need

Supported Connections

TIDEConnects integrates with a number of popular ecommerce applications. To learn more, click on a logo below.

TIDEConnects connects these systems to a range of popular applications

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