Connecting Unleashed

TIDEConnects supports real-time integration between Unleashed and a range of eCommerce and Marketplace Systems.

Connect Unleashed to WooCommerce, Magento 2, Shopify, Visualsoft, EKM and BigCommerce with TIDEConnects’ high performance and feature-rich integration.

Advanced functionality includes:

  • Create and update products in connected eCommerce platforms, with synchronisation scheduled as frequently as every five minutes
  • Store product variants in Unleashed and list them correctly on your eCommerce platforms
  • Option to ignore products in Unleashed that don’t need to be synchronised online
  • Scheduled stock synchronisation for all stock level changes as frequently as every 5 minutes
  • Real-time order processing (if your eCommerce platform supports webhooks)
  • TIDEConnects can use a wide range of data from your eCommerce orders to provide greater content in Unleashed sales orders and invoices
  • Update orders in your eCommerce platform with status information, including shipment tracking if available
  • Use Unleashed price tiers and stock from multiple warehouses

Find out more about how TIDEConnects integrates with Unleashed.

Supported Processes

Adding and updating products just became much more straightforward.

With TIDEConnects, you add or update your products on Unleashed; they then sync with your eCommerce and marketplace systems.

So, you no longer have to upload products to two (or more) systems, saving time and reducing the risk of discrepancies between systems.

Synchronised fields can include product SKU, product description, variants, price, cost, supplier, taxes, images and more.

Without real-time inventory synchronisation, inaccurate stock levels across your selling platforms can put you at risk of overselling stock or customers being unable to purchase items you have available.

Whether adding new stock after delivery or updating after a stock take, you can save time by changing your stock levels across all connected platforms in one go.

With TIDEConnects, you do this once in Unleashed, and it syncs across to your eCommerce and marketplace systems.

So, no matter where your customers shop with you, they’ll always see the most accurate stock levels.

Process sales from any platform as they come in. TIDEConnects will ensure your sales sync in real-time to give your warehouse team continuous visibility of orders that have been placed.

The synchronised sales will also update your stock levels across all connected platforms to ensure you don’t oversell items and your stock count is consistently accurate.

If a customer returns a product, the systems need to be updated to reflect this. Once again, TIDEConnects allows you to do this once, and it’s updated in all the relevant connected systems.

This ensures your customer is kept up-to-date about their return, and your teams have visibility of the returned order status.

Keep your customers and staff up-to-date with an accurate order status across all connected platforms.

After packaging and dispatching a product, your team needs only to update the status in Unleashed, and it will sync with your other systems – alerting the customer to the status of their order and giving them any tracking details they need.

This transparency ensures the customer knows where their parcel is, and it reduces queries to your customer service team from customers wanting order updates.

Satisfied Customers

TIDEConnects was the only company who had a personal conversation and asked questions about the business. They never came across as salesy, were genuinely supportive of us as a company, with no grey areas. They took the weight off both mine and companies shoulders during a very stressful time saving a massive amount of trouble.

Danielle Kyriakides, Living Planet

The whole experience of deploying TIDEConnects was a lot less work and stress than I was expecting! TIDEConnects is simple to use, and the enormously helpful team deliver exactly what is needed. TIDEConnects automates all the bits we don’t now have to think about so we can concentrate on our customers and their care. They are a pleasure to work with. They do exactly what they say they will quickly and it’s a joy to have a partner like TIDEConnects

Jo Colman, Summerdown Mint

What TIDEConnects has enabled is to save us having an employee manage this full time. The time and cost savings are invaluable. As we grow, TIDEConnects will increase our savings as we increase our business turnover and profit

Joshua Jack, The Race Works

Picking up real-time orders from WooCommerce and posting them in Unleashed is a big benefit as it keeps our online stock levels accurate. This also helps maintain integrity with our customer base, as nothing annoys customers more than a website which advertises products which we don’t have! This is particularly important as we pride ourselves on being an honest and reliable business with a fast delivery time

Dean Redmond, DTR Electrical Supplies

I picked TIDEConnects as over anyone else they made me feel confident as they listened and communicate. From the beginning, TIDEConnects has made it their job to understand my business and its complexities. If I’ve had a stumbling block, they’ve fixed it. They’ve saved time, my sanity, and removed the pain and confusion of dealing with systems that don’t respond to my business needs and enabled me finally to migrate to my own websites. Having a functioning, responsive website with accurate stock levels, especially in these uncertain times, could save my businesses. TIDEConnects makes my businesses feel safe

Holly Wilson, Prep Cookshop and Richard Dare

Working with the people at TIDEConnects has been refreshing. They think about my business holistically, keep me in the loop and are proactive; identifying problems and providing a solution before I’ve even discovered them myself. TIDEConnects is seamless, proactive and solves problems, I’m very happy indeed. The only thing I’d change is I wish I’d used them sooner!

Justine Hyde, Hyde and Seek

TIDEConnects has been crucial for our eCommerce to work. Every company is unique and TIDEConnects understood how we function as a business. Our website has now become another branch and we can seamlessly handle periods of stress such as low stock or high levels of sales. We are currently tracking 50% growth year on year. We couldn’t have done that without migrating to Shopify and that wouldn’t have been possible without TIDEConnects

Joanna Morrison-Wood, Trotters

Our experience of TIDEConnects has been super-efficient all the way through. Thanks to TIDEConnects the time I used to spend on data management, I now spend on business management and the data quality is far better. I no longer have to spend a day a week, or more doing pricing uploads, manually transferring and checking the data, as I now trust it. It is crucial to spend that time in other areas to grow our business. We trust TIDEConnects and are looking forward to connecting more of our cloud-based systems. As a business, we need to be as efficient as possible to ride any situation. If businesses don’t do that they fail

Liam Lynch, Bespoke Cycling

We now only have to do everything once! The time saving is massive. If we decided to stop using TIDEConnects and go back to our old methods, we would need an extra full-time employee to get the daily work done. As we continue to grow, TIDEConnects will end up saving us more than one employee. Saving time is saving money so TIDEConnects has been a good investment. We can now confidently scale our business

Dean Redmond, DTR Electrical Supplies

See how TIDEConnects can help retailers free up their time

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